Privacy Statement

Our Commitment to Protecting Your Privacy

At GATEWAY FIRST BANK, your privacy is important to us. We understand how important your privacy is to you, and we believe protecting your personal information is a fundamental part of doing business.

How does Gateway First Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.  In addition to physical and electronic security measures, each of our team members receive ongoing training on best practices relative to information security and privacy protection.

How does Gateway First Bank collect my personal information?

We collect your personal information, for example, when you:

• Open an account or apply for the loan

• Give us your income information or pay us by check

• Show us your government-issued ID

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

• Sharing for affiliates’ everyday business purposes – information about your creditworthiness

• Affiliates from using your information to market to you

• Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.*

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

WHAT DOES GATEWAY FIRST BANK DO WITH YOUR PERSONAL INFORMATION?

Gateway, like all financial companies, chooses how we share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number and income

• Account balances and payment history

• Credit history and credit scores

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Gateway First Bank chooses to share; and whether you can limit this sharing.

To limit our sharing* or for additional information…

1. Call Mortgage Customer Service (877) 764-9319 or Bank Customer Service (800) 329-3371.

2. Refer to our Privacy Notice for instructions on submitting an Opt-Out Form.

*Additional State Requirements

You may have other privacy protections under state laws. For example, some states may require consumer consent to share information with nonaffiliated companies for marketing purposes. We will comply with all applicable state laws with regard to our information sharing practices. We do not sell or rent your personal information, and we only share your personal information as permitted by law and disclosed in our Privacy Notice.

By submitting contact information, you consent for Gateway to communicate with you by telephone, email, text, or otherwise via the contact information provided. You may withdraw this consent at any time should you wish to discontinue contact or prefer a specific method of communication.

Gateway's Mobile Applications

Gateway’s Mobile Banking Application allows you to access your account balances, deposit checks, make transfers, receive alerts, manage cards, and pay bills on your mobile device in accordance with our Online Banking and Remote Deposit Capture Agreements. These U.S. Online Privacy Practices apply to any Personal or Other Information that we may collect through the Mobile Banking Application.